Thanks for shopping at RJArtsWorkshop.com
If you are not entirely satisfied with your purchase, we are here to help.
Please note, we are unable to refund orders for buyer’s remorse, size exchanges, or special items marked “non-refundable“.
You have 14 calendar days to return an item from the date you received it. Refund requests can be made by visiting your “My Account” page.
In order to be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Any claims for misprinted/damaged/defective items must be submitted within 14 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date. Shipments that go unclaimed due to incorrect address entry are returned to our facility and you will be liable for the cost of a reshipment. Unclaimed returns get donated to charity after 4 weeks if our attempts to contact receive no response. Claims deemed an error on our part are covered at our expense.
If you return an item within 14 calendar days after the date of receipt, it will be inspected and you will be notified via email as to the status of your request. If your return is approved, a store-credit will be issued for the original cost of the item less shipping charges. Funds will be credited to your account and can be redeemed for any other items in our workshop.
Any returns for misprinted/damaged/defective items will be refunded with your choice of an exchange, a store credit, or a refund to your original payment source.
All items are shipped via USPS Priority Mail. Orders are shipped within 3 days after purchase.
You will be responsible for paying the return shipping costs, which are non-refundable. If you receive a store credit, the original shipping cost will be deducted from the refund. Shipping costs will be refunded only for items deemed to be misprinted/damaged/defective upon receipt and inspection.
If you have any questions about this Return Policy, please contact us.